Another driver I worked with at the same company pulled into one of our service stations one afternoon with a customer vehicle on the hook and took a rather circuitous route through the parking lot and began to unhook the car in a remote corner of the station property. This guy was normally a very jovial and talkative guy. Usually he would arrive at a destination and, if he hadn't talked to someone in 10 minutes or so, he'd get out and gab for a half-hour before someone told him to get back to work. This day he immediately began hurriedly unhooking the car. The station manager thought maybe something was up, so we wandered over and casually inspected the vehicle. On the passenger-side of the tow truck and the towed vehicle, there was dirt and vegetation, even some berry vines hanging. There was also a huge dent in the trunk lid of the towed vehicle. When questioned, the driver nervously blurted out the "it was like that when I got there" excuse. After about eight seconds of intense interrogation, he caved and admitted the truth. He had been in-tow, paying little attention to the traffic ahead, which was at a stop. When he noticed this, it was too late to stop, so he veered into the ditch, where the push bumper of the tow truck struck a traffic sign of some sort, which flew up into the air and came down on the trunk lid of the towed vehicle. He managed to get back onto the road, having cleared some of the brush out of the ditch.
In the "one that almost got away" category, my brother-in-law was asked to train a new driver how to run a sling truck. This was back in the seventies. The trainee was adamant that he already knew how, had been running a sling for years. After some discussion, my brother-in-law gave up and headed out on his first call. The new driver was given his own call soon afterward. He completed the tow, a full-size van, and was sent on another. After he was on this call for awhile, he radioed my brother-in-law to ask for some help. When my brother-in-law arrived, the new driver said, "When I put the sling under the car and lift up, it just slides off." My brother-in-law gave him a funny look and asked him if he'd tried using the j-hooks and chains WITH the sling. He hadn't. So the training that was supposed to have happened earlier that morning began at that point. After the new driver had properly hooked up the vehicle, my brother-in-law remembered that the new driver had ALREADY TOWED A VEHICLE. He asked the new driver how the other vehicle had stayed on the sling. The full-size van had a trailer hitch, which caught on the lower bar of the sling and stayed on there for the duration of the tow. Yikes!
Another Tow Sling disaster happened to a coworker of mine who was driving a light-duty wheellift with a tow sling. For the first call of the day, he was dispatched to tow a brand-new BMW. When he got to the car, he lowered the wheellift and slickly backed up to the front of the vehicle, coming to a quick stop as the wheellift closed to within inches of the BMW's tires. Problem was, he had forgotten to secure the tow sling properly, which was flopped up to stay out of the way, and with the quick stop it flopped DOWN, right on the hood of the BMW. We named the maneuver the McCain Technique, after the driver who inadvertently introduced it.
Unfortunately, for insurance companies everywhere, I could go on with these stories for days.
Have a safe and profitable week.