How do you tell if you’re infected? Simple: The FBI runs a DNS checker page, where you can type your DNS info into a box to check its validity. Easier still, you can click on a link that’ll automatically check and return either a green or red background, indicating “clean” or “infected” states, respectively. Alternately, the DNS Changer Working Group (DCWG), created to help remedy the malware, maintains a page with detailed information on the malware, how to detect it and how to remove it, including a table of links to popular antivirus company remedies. http://www.dns-ok.us/
To be clear, your Internet service itself will be unaffected by the change: If your computer is infected with the DNSChanger malware, your Internet router will keep routing and any commands sent by your computer that aren’t DNS-related will still pass. The FBI isn’t shutting off Internet service to impacted machines, it’s just pulling the plug on a stopgap measure designed to band-aid the broken process currently facilitating DNS communication on infected machines.
Here is an article that explains the background behind the DNSChanger malware. http://www.pcworld.com/article/254279/fbi_steps_up_internet_doomsday_awareness_malware_campaign.html
To be clear, your Internet service itself will be unaffected by the change: If your computer is infected with the DNSChanger malware, your Internet router will keep routing and any commands sent by your computer that aren’t DNS-related will still pass. The FBI isn’t shutting off Internet service to impacted machines, it’s just pulling the plug on a stopgap measure designed to band-aid the broken process currently facilitating DNS communication on infected machines.
Here is an article that explains the background behind the DNSChanger malware. http://www.pcworld.com/article/254279/fbi_steps_up_internet_doomsday_awareness_malware_campaign.html
Would my Service Provider Help Me?
Many service providers are notifying their customers. They are creating help pages that will help you detect and clean up DNS Changer from your system. Here is a partial list. Please contact your SP if you do not see them on the list.
| ISP | Page |
| AT&T | AT&T DNS Changer information page for Home and Business Customers and 8 Suggestions for Mitigating and Preventing DNSChanger Malware in your Enterprise - What Can Help You Avoid Being a Victim |
| Bell Canada | Important information about DNS Changer malware |
| CenturyLink | CenturyLink DNSChanger Customer Notice |
| Comcast | DNS Changer Bot FAQ |
| COX | COX DnsChanger Malware Information |
| Shaw Communications | Shaw Virus Protection |
| Telecom Italia | Assistenza Tecnica per DNS Changer Malware |
| Time Warner Cable & RoadRunner | Time Warner Cable & Roadrunner Website for DNS Changer Malware |
| Verizon | Verizon's Virus Help Website for DNS Changer Malware |
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